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MERCENTA / SUPPORT

Let’s make it right.
Start with your order.

If payment or delivery went wrong, send a request to Mercenta. Support reviews the order; the owner decides and issues any refund manually.

01Send the order reference and a description.
02Support verifies payment, delivery and refund eligibility.
03Receive a reply at the email you provide.

A request is not refund approval. This form never charges or refunds funds automatically. Do not send seed phrases, private keys, passwords or purchased codes.

[email protected]

Refund review request

All fields required except the transaction hash.

Testnet requests do not create an entitlement to real funds. Selecting Mainnet does not enable checkout.